RETURN PICKUP HELP
A clear next step.
From return authorization to your drop-off receipt.
Your AI return assistant
Plan your return in a few messages
AI can make mistakes. Review before booking.
Privacy & help
Sending a message shares your question, this conversation and limited return details with OpenAI. Don’t share private links, pickup codes or payment details. Contact a person.
What do you need help with?
Choose a question for guidance based on our service rules.
Need a person? Email Gursewak. Include your booking reference if you have one.
Local service. A record of every handover.
Operated by Gursewak Singh · Paris, Brantford, Hamilton & Ancaster.
- Before payment: authorize your return and provide the retailer’s instructions.
- Before collection: receive a confirmed pickup window from the operator.
- At collection: a pickup photo is added to your private tracking page.
- At drop-off: download your handover receipt. Retailer refund timing is separate.